Privacy Policy

Last Updated: 30 January 2025

Unriddle Automation values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information.

1. Information We Collect

We collect the following types of personal and business information:

  • Contact Details: Name, business name, email, phone number.
  • Operational Data: Number of employees, preferred contact method.
  • Technical Data: IP addresses (collected via form submissions).

2. How We Use Your Information

Your data is used to:

  • Provide free AI audits and assessments.
  • Develop tailored automation solutions.
  • Communicate through your preferred contact method.
  • Enhance our services through data analytics.
  • Ensure compliance with legal and regulatory obligations.

3. How We Collect Data

We collect data through:

  • Online forms (e.g., AI Audit Form).
  • Direct interactions (walk-in visits, consultations).
  • Automated data collection (website cookies, analytics tools).

4. Data Security & Storage

We implement the following security measures to protect your data:

  • HTTPS encryption for all data transmissions.
  • Secure CRM storage with encryption.
  • Access control Only authorized personnel can access your data.
  • Regular data reviews Inactive data is reviewed and securely deleted after 12 months.

5. Your Rights & Choices

You have the following rights regarding your data:

  • Access & Correction: Request access to or correction of your data via privacy@unriddle-automation.com.
  • Unsubscribe: Opt out of communications using the unsubscribe link in our emails.
  • Data Deletion: Request data deletion (subject to legal and regulatory requirements).

6. Compliance & Legal Framework

This policy complies with the Australian Privacy Act 1988, including the Australian Privacy Principles (APPs) and the Spam Act 2003.

If you believe we have breached your privacy rights, please contact us at privacy@unriddle-automation.com.

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